Core Skills Programme
Whether you're a fresh-faced graduate, aspiring manager, or new manager, it's essential your core business skills are firmly in place if you want to establish yourself as a successful manager.
Spread over 6 half-day sessions, you can ensure that you have the foundational business firmly in-place before tackling the challenges in management.
Already have the foundations in place, take a look at "The Successful Manager" and "Managing for Great Performance"
Session 1: Self Understanding
Focus: self-awareness in the workplace
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Personality Types (Colours Personality Profile completed in preparation)
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Self-awareness
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Growth - "Comfort Zone" vs "Learning Zone"
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Resilience
Session 2: Communication
Focus: Clarity and candour and effective meetings
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Who we communicate with
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Our team
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Our peers
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Our managers
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Stakeholders
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Communication methods - strengths and weaknesses
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The hidden messages of communication
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How to receive feedback effectively
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Upwards communication
Session 3: Creativity & Decision Making
Focus: Developing creative thinking and effective decision making
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The big blocker - fear of failure
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Embracing mistakes and learning from them
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Generating ideas
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Brainstorming that works
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Other tips
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Making good decisions
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Decision Making Styles
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Type 1 vs Type 2 decisions
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The importance of reversibility
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Confidence to decide
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Numbers and decisions
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Session 4: Negotiation
Focus: learn negotiating skills that will help you and the business get what you want
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Communication re-cap
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What do we negotiate?
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Key skills
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Knowing your bounds and being the "reluctant" party
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Anchoring
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Questioning and funnelling
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The power of silence
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The power of not being able to decide
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Having one last nibble
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Win-Win vs Split-the-difference
Session 5: Personal Productivity
Focus: focus on maximising your effectiveness and avoiding procrastination
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Why personal productivity really matters
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Poor time management and your mental health
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Eisenhower matrix and why we mix up "important" and "urgent"
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Time management techniques
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Lists
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Time-blocking
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Tackling Procrastination
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What's the real cause?
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Focusing on your future self
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Session 6: Presentation Skills
Focus: Confront the fear and learn how to tell a story that engages your audience
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What scares us about presentations?
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Let's just chat - confidence in communication
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Telling the story - beginning, middle and the end
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Having a go - PechaKucha 20x20 Presentations (in teams)