Six months into my career, aged just 21, I had my first team member.  They left after their first day… 

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That day was the first of 30 years of management challenges, mistakes and learning.  But I also learned something else – the importance of good training and self-development, which propelled me from the lonely manager, whose first employee walked out on day one, to 20+ years as a Managing Director and Chief Executive overseeing a business of 200+ employees.

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During that time, I have worked developing all-levels of managers and future managers, as well as supporting and developing external businesses as an advisor, non-executive director and coach.

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Philosophy and approach
Whilst I centre my training firmly in research and theory, I bring extensive real-life experience to the table.  In choosing “Actuality360” as a moniker, it encompasses two important philosophies:

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Actuality – bringing reality to business.  Too many theories and one-size-fits-all approaches still exist in management.  There are few quick fixes – think Malcolm Gladwell’s 10,000 hours of practice – but what we can do is embed and train our managers with the skills they need to use and practice. 

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360 – bottom up, middle out & top down.  Creating successful management can’t just be achieved by a top down, trickle-down effect.  Real transformation needs to be accelerated across the business, working from the bottom up and middle out just as much as from the top down.  Only then do you see rapid change and cross-business consistency.  I’m as likely to work with a senior management team to develop strategies to develop their management team, as with the most junior managers delivering them high quality training and coaching.

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At the heart of my approach are what I describe as the Six Facets of Excellent Management.

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